Know which QR code brought in the customer.
CMD Link designs a digital card for your business alone, then gives every place you post it its own QR code. Customers scan to call, book or leave a review. You see which spots are earning their keep.
Scans
1,284
Up 12%
Requests
46
Up 8%
New reviews
9
Same as Sept.
Cedar & Suds is a demo business. These are sample numbers.
How it works
What happens after someone scans.
1
We design a card for your business only
Not a template with your logo dropped in. We build the layout around what your customers come to do: drop off laundry, ask for an estimate, book a showing. You look it over on your own phone, and nothing goes live until you say so.
2
Every spot gets its own code
The front window, the counter, washer 12, a yard sign, a stack of door hangers. Each one has its own QR code, so the window's count never gets mixed in with the counter's. Put your logo in the middle and a line of text on the frame if you like. We scan-test every styled code before you can save it.
3
You get an email when someone needs you
A booking, a quote request, a washer that won't drain. The email tells you what they asked for and has one button that opens that request. Their phone number and address stay behind your sign-in, not sitting in your inbox.
4
Your numbers, once a month
On the 2nd you get last month's scans, requests and reviews next to the month before, along with what people tapped and which spots they scanned. If it was a slow month, the email says so.
Features
Two sides to every card.
The side your customers see when they scan, and the side you sign in to.
For your customers
What they can do from the card
- Call, text or get directions
- One tap each. Nobody has to copy a number off a flyer.
- Save your contact
- Your name, number and address go into their phone, so they can find you again six months from now.
- Send a request
- Forms written for your trade: a wash and fold drop-off, a deck estimate, a showing. One screen, no account to create, in your card's colors.
- Leave a review
- They rate you right on the card. Each review waits for your OK before anyone else sees it.
- See your current deal
- Post a special on the codes you choose, with a start and an end date. It comes down by itself when the date passes.
- Look at your work
- Before and after photos: the stain you got out, the deck you rebuilt.
For you
What you get when you sign in
- Scans for every spot
- How many times each code was scanned, day by day, and which buttons people tapped after.
- One list of requests
- Every booking, quote and problem report in one place, marked new, answered or closed.
- Change your own card
- Update your hours, phone, services or wording and it's live right away. Logo and layout changes come through us, so the design stays right.
- Add a spot whenever you need one
- New sign going up? Name the spot, get its code and print it.
- Cards for your people
- Each agent, sales rep or crew lead can have a card of their own under your business.
- No password to remember
- We email you a six-digit code when you sign in. Your phone stays signed in for about a month.
Built around your trade.
A laundromat and a realtor don't need the same card, so they don't get the same card. A few of the things we build in:
Laundromats
- A code on every washer and dryer
- Customers report a broken machine in one tap, with a photo
- Mark a machine out of order and the next person who scans it is told to try another
Contractors
- Estimate requests with the project type, timing and address
- A yard sign code for each job, counted separately
- Licensed, insured and warranty badges next to your before and after photos
Real estate
- Separate codes for the yard sign, flyer box and open house table
- Open house sign-in and showing requests
- A sold sign that asks the neighbors, “What's my home worth?”
Rental hosts
- How-to codes on the hot tub, wood stove and TV
- One-tap guest help that tells you which cottage is asking
- A checkout checklist by the door
Property managers
- A code in every building for maintenance requests
- The right phone number for each property
- Requests sorted by building
Manufacturers
- One card for the plant and one for each sales rep
- Quote requests that go to the right rep
- Spec sheets a buyer can pull up on the show floor
Your customers are yours. Not ours.
- Scan numbers are plain counts by spot and by day. We don't record who scanned, what phone they used or where they were standing.
- Names, phone numbers and notes from your customers are visible to you and nobody at CMD Link. Our own screens show totals only.
- What a customer sends you is used to reply to them, then deleted after a year.
- We don't sell or share anything, and our emails carry no tracking.
Founding client pricing
For our first eight businesses. Same card and same features either way. Pick the one that suits how you'd rather pay.
Questions owners ask
Do my customers need an app?
No. They point their phone's camera at the code and your card opens in the browser.
What if I don't have a logo?
We'll make one as part of the card and show it to you before anything is printed.
Can I change the card later?
Yes. Sign in and change your hours, services, photos or contact details whenever you need to. For a new look, ask us.
If I change the card, do I have to reprint my codes?
No. The printed codes stay the same and open the updated card.
Can you see my customers' information?
No. We see how many scans and requests you got. Who they came from stays behind your sign-in.
Let's make your card.
Give us fifteen minutes and tell us what your customers usually ask for. We'll show you what your card could do, on your own phone.